At District Health & Leisure, our team is dedicated to delivering a welcoming, safe, and high-quality experience. Staff are responsible for supporting members, maintaining facilities, and ensuring health and safety standards are upheld.

All members are expected to treat staff with courtesy, respect, and professionalism at all times.

Zero Tolerance for Staff Abuse

District Health & Leisure operates a strict Zero Tolerance Policy in relation to abuse of staff. Any behaviour deemed abusive, threatening, or inappropriate may result in immediate and permanent termination of membership without refund.

Unacceptable Conduct Includes (but is not limited to):

Verbal Abuse or Harassment
Aggressive, offensive, insulting, or profane language, gestures, or comments directed at staff.

Threatening or Intimidating Behaviour
Any conduct that causes a staff member to feel unsafe, including bullying, intimidation, or aggressive posturing.

Physical Contact or Assault
Any unwanted physical contact, pushing, touching, or assault. Such incidents may be reported to An Garda Síochána.

Obstructing Staff Duties
Refusing to follow reasonable instructions relating to health and safety, equipment use, or facility rules.

Inappropriate Personal Requests
Seeking private information from staff or making excessive, unreasonable, or inappropriate personal demands.

Discrimination
Discriminatory behaviour or remarks based on gender, race, religion, sexual orientation, disability, age, or any protected characteristic.

To protect the privacy, dignity, and comfort of all members and staff, filming, photography, or audio recording of any individual on District Health & Leisure premises is strictly prohibited without prior written consent from management.

Specific Guidelines

No Unauthorised Recording
The use of mobile phones, cameras, wearable devices, or recording equipment to capture other individuals is not permitted.

Pool and Wet Areas
Mobile phones and recording devices are strictly prohibited on the swimming pool deck, Jacuzzis, and surrounding wet areas. This ensures member privacy and prevents distractions for lifeguards.

Recording of Self Only
Members may record themselves for training purposes only if:

• No other member or staff member is visible or audible.
• Equipment and walkways are not obstructed.
• Recording ceases immediately if requested by staff.
• Recording does not disrupt other members.

Strictly Prohibited Areas
Filming or photography is strictly forbidden in:

• Changing rooms
• Toilets and washrooms
• Saunas and steam rooms
• Treatment rooms or private areas

Breach of Policy

Failure to comply may result in:

• Immediate deletion of recorded content
• Suspension of membership
• Permanent termination of membership without refund

All members are expected to uphold the following standards:

Respect and Courtesy

Treat fellow members and staff with consideration and professionalism at all times.

Equipment Etiquette

• Wipe down equipment after use.
• Return all weights and accessories to their designated areas.
• Adhere to time limits on cardiovascular equipment during peak periods.

Dress Code

Appropriate, clean athletic clothing and suitable footwear must be worn in all gym and fitness areas.

Communication

Offensive language, shouting, or disruptive behaviour is not acceptable.

Personal Hygiene

Members must maintain appropriate personal hygiene standards.

This Code extends to online behaviour where such conduct impacts District Health & Leisure, its staff, or its members.

Zero Tolerance for Online Abuse

Members must not use social media platforms, messaging services, review sites, or other online channels to harass, defame, intimidate, or bully staff or fellow members.

Privacy of Staff and Members

Posting photographs, videos, or personal information about staff or members with the intent to ridicule, harass, or invade privacy is considered a serious breach of this Code.

Misrepresentation and Threats

Members must not:

• Impersonate District Health & Leisure employees or representatives
• Issue threats or engage in hate speech
• Publish defamatory or abusive content

Consequences

Online misconduct will be treated as if it occurred on club premises and may result in disciplinary action up to and including termination of membership without refund.

All alleged breaches of this Code will be reviewed by District Health & Leisure Management.

Disciplinary action may include:

• Verbal warning
• Written warning placed on file
• Temporary suspension of membership privileges
• Reporting to An Garda Síochána where appropriate
• Immediate and permanent termination of membership without refund

District Health & Leisure reserves the right to determine appropriate action depending on the severity of the breach.